Privacy policy

Privacy & Data Protection Policy

Last updated: February 16th, 2026

1. Introduction

North Footwear ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase. We are committed to complying with applicable data protection laws, including the GDPR (EU/UK) and regional privacy regulations in the markets where we operate.

Data Controller: North Footwear Email: support@northfootwear.com

2. Information We Collect

We collect information to provide our services and improve your experience:

  • Information You Provide Directly: Name, shipping address, email address, phone number, and payment information when you place an order or contact us.

  • Technical Information: When you visit our website, we automatically collect data such as your IP address, device type, browser version, pages visited, and timestamps (via log files and cookies).

3. How We Use Your Information

We process your data only when we have a legal basis to do so:

  • Contractual Necessity: To process your orders, payments, and deliveries.

  • Legitimate Interests: To improve our website functionality, ensure technical security, and prevent fraud.

  • Consent: For marketing communications and the use of non-essential cookies.

  • Legal Obligations: To comply with tax, accounting, and other regulatory requirements.

4. Cookies and Tracking

We use cookies to ensure the website operates correctly and to provide a personalized experience:

  • Essential Cookies: Required for the website to function.

  • Functional/Analytics Cookies: Used with your consent to improve user experience.

  • Marketing Cookies: Used only with your explicit consent. You can manage your cookie preferences at any time via the cookie settings on our website.

5. Data Sharing and Third Parties

We do not sell your personal data. We share information only when necessary:

  • Shipping Providers: To deliver your orders (e.g., DHL, UPS, local postal services).

  • Payment Processors: For secure transaction handling (e.g., Stripe, PayPal, Klarna).

  • IT & Platform Services: Cloud hosting and software tools that help us operate our business.

6. International Data Transfers

As a global company, your data may be transferred to and processed in countries outside of your home country, including the United States. We implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, to ensure your data remains protected regardless of where it is processed.

7. Your Rights

Depending on your location, you may have the following rights:

  • Right to Access & Rectification: You have the right to know what data we hold about you and to correct it if inaccurate.

  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your data, provided we are not legally required to retain it.

  • Right to Data Portability: You have the right to receive your data in a readable format.

  • Right to Object: You may object to processing based on legitimate interests or direct marketing.

  • Regional Rights (e.g., CCPA/CPRA): If you are a resident of California or other applicable regions, you may have specific rights regarding your personal information, including the right to opt-out of certain data practices.

To exercise these rights, please contact: support@northfootwear.com.

8. Data Security

We use SSL/TLS encryption to protect all data transmissions. We implement robust technical and organizational security measures to prevent unauthorized access, loss, or alteration of your personal information.

9. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax and accounting purposes). Once the retention period expires, your data is permanently deleted or anonymized.

10. Third-Party Links

Our website may contain links to external services (e.g., Facebook Connect). When you click these links, you leave our website, and their respective privacy policies apply. We are not responsible for the privacy practices of third-party websites.

11. Policy Changes

We may update this policy to reflect changes in our business or legal requirements. The latest version will always be available on this page.